Wozena Documentation
Everything you need to build, deploy, and manage AI voice agents.
Welcome to Wozena — the AI-powered voice agent platform that lets you build, deploy, and automate phone calls at scale.
New to Wozena?
Start with our Quick Start Guide — you'll have a working voice agent in under 5 minutes.
🚀 Get Started in 3 Steps
Sign Up Free
Create your account at wozena.com/signup. No credit card required — you get a 3-day free trial with 3 free test call minutes.
Build Your Agent
Open the AI co-pilot and describe your agent:
"I need an outbound agent that calls leads, qualifies their interest, and books demos for qualified prospects."
The AI generates the complete conversation flow automatically.
Deploy & Call
Click Deploy, purchase a phone number ($2/month), and start making calls — individually or via automated campaigns with hundreds of contacts.
📚 Documentation Guide
🚀 Quick Start
Build your first agent in 5 minutes — step by step with screenshots.
🏗️ Platform Overview
Understand projects, agents, flows, campaigns, and how they connect.
🤖 AI Co-Pilot
Learn how the AI builder works — discovery, building, testing, refining.
🎨 Flow Editor
Master the visual drag-and-drop editor with 11 node types.
📞 Campaigns
Run outbound campaigns — CSV upload, dynamic variables, retry logic.
👥 Contacts
Manage your contact database — import, tag, disposition, DNC.
⚡ Automations
Set up event-driven rules — 5 triggers, 7 actions, rate limiting.
🧠 Post-Call AI
Extract structured data from every call — sentiment, outcomes, custom fields.
📅 Calendar
Book appointments during calls via Cal.com or Calendly integration.
💰 Billing
Plans, pricing, usage billing, and invoice management.
⚙️ Account Setup
Profile, preferences, API keys, custom fields configuration.
🔧 Platform at a Glance
| Component | What It Does | Key Capability |
|---|---|---|
| 🤖 AI Co-Pilot | Chat-based agent builder | Describe in English → AI builds the flow |
| 🎨 Flow Editor | Visual conversation designer | 11 node types, drag-and-drop canvas |
| 🔊 Voice Engine | Real-time voice synthesis | 500+ voices, voicemail detection |
| 📞 Campaign Engine | Automated outbound dialing | Concurrency, retry, DNC filtering |
| 👥 Contact CRM | Contact database management | Tags, dispositions, custom fields, timeline |
| 🧠 PCA Engine | Post-call AI analysis | Sentiment, outcomes, custom field extraction |
| ⚡ Automation Engine | Event-driven rules | 5 triggers × 7 actions, loop prevention |
| 📊 Analytics | Performance dashboards | Call volume, costs, agent metrics, sentiment |
| 💳 Billing System | Usage-based pricing | Pay-as-you-go minutes, weekly invoicing |
🔄 How Everything Connects
┌─────────────────┐ ┌──────────────────┐ ┌─────────────────┐
│ AI Co-Pilot │────▶│ Conversation │────▶│ Deploy to │
│ (you describe) │ │ Flow Generated │ │ Voice Platform │
└─────────────────┘ └──────────────────┘ └────────┬────────┘
│
┌──────────────────┐ ▼
│ Contact Updated │◀──── Phone Calls Made
│ + Enriched │ (Campaign or Manual)
└────────┬─────────┘ │
│ ▼
┌────────▼─────────┐ ┌─────────────────┐
│ Automation Rules │ │ AI Post-Call │
│ Triggered │◀────│ Analysis (PCA) │
└──────────────────┘ └─────────────────┘
│
┌────────▼─────────┐
│ Actions Execute │
│ (tag, disposition,│
│ follow-up call) │
└──────────────────┘