Customer Support
Resolve 80% of support calls without a human. Your AI agent answers FAQs from your knowledge base, triages complex issues, and only transfers the genuinely hard problems to your team. Supports business hours routing, callback queues, and smart escalation rules.
Key Capabilities
What your AI agent can do out of the box.
- Knowledge base RAG
- Smart call transfer
- Business hours routing
- Callback queue
How It Works
Go from idea to live agent in four steps.
- 1Upload your knowledge base (docs, FAQs, help articles)
- 2Define escalation rules and transfer conditions
- 3Set business hours and after-hours behavior
- 4Monitor resolution rates and common issues
Ready to build your customer support agent?
Start with this template and customize every detail — conversation flow, voice, integrations, and more. Deploy in minutes, not weeks.
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